Your satisfaction is important to us. In the unlikely event that there is a problem with your Order please contact us via the Contact Us form or email us at firstname.lastname@example.org and we will endeavour to rectify any concerns.
We do not offer refunds for incorrect sizing, fit or change of mind. We will happily exchange an item for another product if returned within 14 days of receipt.
Simply contact us to notify and nominate an alternative product or size. If you prefer we can issue a Gift Card to be used at a later date via our Website.
Product must be returned in original condition, all tags attached, unworn, unwashed and in original packaging.
All postage costs to be paid by the customer.
Please Note – If an item is returned to us via ‘non-registered post’ we will take no responsibility in the event it is not received by Lollypop Lane Kidswear.
Unfortunately we do not accept returns on sale items for change of mind.
If your item is faulty or defective as a result of manufacturing we will be happy to exchange your product or offer a credit or full refund.
Notification of faulty products must be received by email as soon as possible.
All postage costs for faulty goods will be covered by Lollypop Lane Kidswear.