LOCAL PICK-UP
Local pick-up is available from our Shop at Beach Road Shopping Centre, SARINA.
Trading Hours:
POSTAGE - WITHIN AUSTRALIA
All parcels are sent via Australia Post.
Your parcel will be dispatched within 48 hours of receipt of payment (subject to weekends and public holidays). A confirmation email will be sent once your parcel has been dispatched.
Standard Post
Postage rates within Australia are a standard flat-rate of $8.95 per Order with tracking included.
Express Post
Express Post is available for the flat-rate of $11.95
[please note: as we are situated outside the express post network please allow an extra day for delivery]
Your satisfaction is important to us. In the unlikely event that there is a problem with your Order please contact us via the Contact Us form or email us at lollypoplanekidswear@bigpond.com and we will endeavour to rectify any concerns.
RETURNS POLICY
We will happily exchange an item for another product if returned within 14 days of receipt.
Simply contact us to notify and nominate an alternative product or size.
Product must be returned in original condition, all tags attached, unworn, unwashed and in original packaging.
All postage costs to be paid by the customer.
Please Note – If an item is returned to us via ‘non-registered post’ we will take no responsibility in the event it is not received by Lollypop Lane Kidswear.
SALE ITEMS
Unfortunately we do not accept returns on sale items for change of mind.
FAULTY ITEMS
If your item is faulty or defective as a result of manufacturing we will be happy to exchange your product or offer a credit or full refund.
Notification of faulty products must be received by email as soon as possible.
All postage costs for faulty goods will be covered by Lollypop Lane Kidswear.
